Terms of Use

Tethermart exclusively operates in the field of digital currency transactions and has no activities related to the exchange or trade of paper currencies (fiat currencies) such as buying and selling US dollars or other paper currencies. Any services provided through this platform are subject to all the laws and regulations of the Islamic Republic of Iran.

• In accordance with the Electronic Commerce Law approved in 2003 and Article 10 of the Civil Code approved in 1928, the drafting of rights, obligations, responsibilities, and necessary instructions is between Tethermart and Tethermart users. Therefore, both parties are obligated to fulfill the commitments outlined in this contract, and accepting the terms of this contract and creating a user account are considered complete commitment by the user, and their signatures are acknowledged, and both parties commit to its execution.

• The parties to this contract consider the Tethermart digital currency exchange platform as the 'Service Provider' and the user Tethermart as the 'Service Recipient'.

• Tethermart commits to informing its users of any changes to the content of this contract before implementation through the communication channels defined on the platform. Additionally, the date of the updates will be mentioned at the top of this page, and every user can become aware of the changes or updates to the regulations through this means. It is obvious that any user's use of the platform after an update constitutes acknowledgment of the changes and commitment to abide by the new regulations.

• The use of any features of the Tethermart website and platform, including buying, selling, depositing, withdrawing, and any other features, implies that the user has fully read and accepted the terms of this contract. It also forfeits the right to object in this regard.

• The user undertakes to conduct all their activities on Tethermart in accordance with the applicable laws and regulations of the Islamic Republic of Iran and will not engage in any activities outside this framework.

• Considering the provision in Clause 1 of the 'Council of Ministers Resolution on the Terms of Use of Cryptocurrencies' approved on 03/08/2019: 'The use of cryptocurrencies is only undertaken by accepting risk responsibility by the traders.' Therefore, Tethermart users, by acknowledging their awareness and acceptance of the risks associated with cryptocurrency investment, engage in investment, buying, and selling on the Tethermart platform.

• Identity verification is mandatory for using Tethermart services, and the user must upload their information correctly and appropriately. It is obvious that in case of any violations in identity verification, the responsibility lies with the violator, and Tethermart, while disclaiming any responsibility, reserves the right to suspend services to the mentioned user and refer violations to the relevant authorities.

• Tethermart is committed to preserving the personal information of its users.

• The success or failure of identity verification is solely at the discretion of Tethermart, and Tethermart can accept or reject identity verification based on its own assessment.

• The use of a user account for others is strictly prohibited, and the user Tethermart commits to using the services of this site only for themselves. In the event of the user using their user account on Tethermart for others, the responsibility for using these services and the resulting legal and penal consequences rests with the user, and they have accepted this.

• If it is confirmed by Tethermart that a user is using their user account for someone else or has provided it to someone else, Tethermart will block the account of the violator and cease providing any services to such a user. By accepting this contract, the user waives any right to object or claim in this regard.

• The user must perform their transactions only through the bank cards registered and approved on the Tethermart platform. In the event of purchases with cards other than those approved on the site, Tethermart will not be responsible for unsuccessful transactions with these cards.

• Users agree that if deemed necessary and by the discretion of Tethermart support experts, in order to safeguard the security of their account assets, they may cooperate in advance and inform Tethermart for video calls with the Tethermart team.

• According to the regulations announced by the Cyberspace Police (FATA), withdrawals of rials and cryptocurrencies are not possible within 72 hours after the first rial deposit.

• Creating an account, membership, and using Tethermart services is prohibited for individuals under 18 years of age.

• Each person can only have one user account for themselves, and the created user account is not transferable to others.

• Creating and using two or more usernames for one person on the Tethermart platform is prohibited, and in case of a user's violation of this matter, all their accounts will be blocked.

• Tethermart as an online marketplace for digital currency exchange has no responsibility for the way users conduct transactions and the profit and loss resulting from their activities.

• Any negligence by users in safeguarding their security information, including their account password, is the responsibility of the user, and Tethermart will not be liable in this regard. Therefore, in the event of password disclosure, the user is obligated to promptly inform Tethermart and take necessary actions. It is strongly recommended that users use a complex and secure password and enable two-factor authentication.

• All activities and operations carried out through a user's account on Tethermart are registered under the user's name, and all responsibilities lie with the user. Accordingly, the user is obligated to report any unauthorized or suspicious use of their account to Tethermart as soon as possible.

• Tethermart is an online marketplace for digital currency exchange, and it assumes no responsibility for how users conduct their transactions. In cases where users engage in transactions through unusual methods, including hacker attacks, changes in international digital currency regulations, platform updates, or potential platform issues, Tethermart reserves the right to revert all transactions to their previous state at its discretion and notify the user after resolving the issue for further use.

• Tethermart does not commit to paying profits in local currency, existing currencies, or cryptocurrencies stored in the user's electronic wallet.

• All transactions conducted by the user are considered valid and genuine. Therefore, the protection of the user's account, bank accounts, or other information is the responsibility of the user, and care must be taken to avoid damages resulting from misconduct or financial crimes.

• Tethermart assures the safekeeping of users' assets with the utmost care and using the highest security standards. In the event of any security issues, Tethermart commits to compensating for damages.

• If a user wishes to withdraw digital currencies, they are responsible for providing the correct wallet address. In case of any issues, such as entering the wrong address, address errors, wallet problems at the destination, or assets being blocked in users' wallets, Tethermart will not be responsible.

• Requests for withdrawing currency from the user's account will be reviewed as quickly as possible after submission. The time it takes for money to be deposited into users' accounts will vary based on interbank transfer restrictions. For more information, refer to the regulations of interbank money transfer provided by Paya and Satna.

• To ensure the protection of capital and increase asset security, if a user changes their password, they will not be able to withdraw funds from their account for up to 24 hours.

• The user agrees that, except in cases covered by Tethermart commitments, they will not have the right to make any claims, demands, or complaints against the site, its administrators, employees, or individuals associated with this site.

• If Tethermart mistakenly or without legal right transfers funds or cryptocurrencies to a user's account or makes any kind of mistake in its calculations, it is authorized to rectify the mistake and withdraw funds from the user's account at any time without the need for written permission from the account holder. The user hereby waives the right to raise any objections or claims regarding Tethermart's actions in any way.

• In the event of any problems or ambiguities in any of the transactions, Tethermart reserves the right to unilaterally cancel that transaction and return the assets of both parties to its own account. If the issue arises from Tethermart, it will be obliged to compensate for any damages. In this case, the user waives the right to raise any objections or claims regarding Tethermart's actions in any way.

• In case of any misuse of the referral code in illegal activities, all responsibility lies with the user, and Tethermart will not be liable for any misuse of the system. Additionally, Tethermart has the right to deactivate the referral code and close the account in case of any misuse without the need for a judicial order.

• By registering on the platform and creating a user account, the user commits to using the platform's services with the utmost good faith and will not engage in any activities aimed at unauthorized access to other users' accounts, altering, destroying, disclosing, or transferring Tethermart's information. It is evident that in case of such criminal behavior, Tethermart is obliged to inform the relevant authorities based on higher-level laws, including the Computer Crimes Act of 2009, the Electronic Commerce Law of 2003, and the Islamic Penal Code of 2013, for legal and criminal actions. It is also evident that if Tethermart incurs any losses due to the user's illegal activities, Tethermart is entitled to use its legal right to claim compensation from the user.

• Any fees, commissions, or other costs imposed by the banking system for money transfer and transactions are the responsibility of the user, and Tethermart assumes no responsibility for such expenses.

• In the event of delays or failures in deposit and withdrawal transactions in rials, cryptocurrencies, or issues related to creating or canceling orders due to technical problems, national internet issues, server traffic, issues with the payment assistance company, Shaparak network, cryptocurrency network updates, or merchant bank, Tethermart will not be held responsible.

• The user agrees that Tethermart may temporarily exclude them from access to the platform with prior notification through Tethermart's communication channels for updates, platform upgrades, and changes. Additionally, Tethermart can permanently exclude the user from access with prior notification. During this period, the user must determine the balance in their account. If the user does not determine the balance of currency, cryptocurrency, or rial assets by the predetermined deadline, Tethermart will not be responsible, and it will not have any liabilities in this regard.

• All intellectual and proprietary rights of Tethermart and related services belong to Tethermart, and any unauthorized use without written permission is subject to legal consequences.

• Tethermart may prohibit the deposit or withdrawal of rials or cryptocurrencies under the following conditions and will subsequently notify the user of the reason:

  • If written requests are submitted by government courts and agencies regarding this matter.

  • If a user commits a crime or is suspected of obtaining proceeds from criminal activities, including money laundering and other crimes.

  • If suspicious behavior is observed in transactions, Tethermart may suspend the user's account until the matter is investigated.

  • Users must ensure that they only access the Tethermart website through this domain https://tethermart.co/.

    Except for the above domain, the use of any other domain not approved by Tethermart is not permitted. In case of the user's negligence and conducting transactions on fake websites, including phishing, Tethermart will not be responsible for compensating the user for any damages incurred.

• In the event of a user's death or incapacity, Tethermart reserves the right to transfer the user's deposited rial funds to the user's registered account at the time of registration, and for cryptocurrency assets, the user hereby grants Tethermart the right and privilege to convert those assets into rials at the current market price and deposit them into the above-mentioned account. It should be noted that the timing for calculating the selling price of the user's cryptocurrency assets is based on the presentation of documents by the beneficiary and confirmation of their authenticity by the legal department of Tethermart. By registering and creating a user account on Tethermart, the user agrees that they, as well as third parties, heirs, or their legal representatives, will not have the right to raise objections or claims in the future in this regard.

• Our recommendation at Tethermart is that you should never transfer your assets to external platforms. If you use Tethermart to transfer your cryptocurrency assets to exchanges subject to sanctions laws, especially exchanges like Coinbase, Kraken, and Binance, we recommend refraining from direct transfers between Iranian and foreign platforms to ensure the security of your assets and privacy. If necessary, it is recommended to use a standard personal wallet such as Ledger or reputable software wallets as an intermediary for transfers. Since monitoring all foreign platforms for address identification, asset blocking, and user behavior due to incorrect actions in foreign platforms is not possible for Tethermart, and domestic platforms have been created to cover such risks in general, the risk of using foreign platforms in sanction conditions is entirely the responsibility of the user, and Tethermart assumes no responsibility.

In order to comply with anti-money laundering laws, all users are required to verify their identity.

The fees and service charges for financial transactions carried out on Tethermart are in accordance with the explanations provided on the Fee page.

Privacy laws are part of the laws and regulations used by the Tethermart platform. Tethermart has developed these laws and regulations based on its own needs and those of users, using the laws and regulations of the Islamic Republic of Iran and legal principles in cyberspace.

The information collected by Tethermart falls into several categories:

• General registration information, including the username (username), password, date of birth, gender, mobile number, and user's date of birth.

• Personal identity verification information, including name, surname, national ID, bank card, residential address, and documents such as the national ID and selfie with a commitment letter. According to the Central Bank regulations and the Anti-Money Laundering Law of 2007 and related regulations, all information of users conducting any financial transactions must be received, reviewed, and verified.

• Information for providing services and service to the user: Some of this information includes the mobile device model, IP, user's geographical information, internet service information, cookies, SIM card operator, and user login and logout times.

• Financial information: All information on payments and rial and cryptocurrency deposits is stored and maintained on the Tethermart platform.

How Tethermart Collects Information Based on Data Classification:

Regarding general information, the following actions are taken:

• Some data is automatically stored at the time of user registration.

• Some data is collected from other service providers. For example, Tethermart uses Gofeetin services to communicate with its users, uses domestic banking inquiry services for identity verification, and uses central bank-approved payment services for financial information.

• Some other data is collected when the user uses web browser cookies or the application.

Information obtained from external services includes:

• Contact information and chats and tickets;

• Marketing and sales partners;

• Advertising agencies and data analysis.

The purpose of collecting information by Tethermart includes:

• Using information to improve services and platform quality for users;

• Protecting users against spam, phishing, suspicious activities, and hacker attacks;

• Complying with monetary and banking laws of the Central Bank, anti-money laundering laws, and information institutions of the Islamic Republic of Iran;

• Using information for marketing and advertising activities of Tethermart;

• Contacting customers and addressing their immediate needs.

Any changes in the rules, terms of service, and similar regulations will be communicated to users through Tethermart communication channels.

This agreement is interpreted according to the laws of the Islamic Republic of Iran, regardless of the user's nationality or place of residence, and will be subject to them.

The place of conclusion and execution of this agreement is Tehran (Tethermart exchange office location).

With full knowledge and understanding of all the regulations mentioned and referred to on the Tethermart platform, the user proceeds to buy and sell digital currencies. Any damage or negligence in any of the above cases will be the responsibility of the user, and Tethermart will not be responsible.